Interactive SHIELD BCP Wizard Helps Users Complete Tasks

At KingsBridge we recognize that, while we use SHIELD every day and are very familiar with its layout, you have other competing priorities. When you do have a chance to log in, you might need a couple of minutes to refresh your memory as to where to find everything.  Wouldn’t it be nice if there was something (or someone) who could lead you through the process? There is! The SHIELD Wizard makes it easy to perform a number of functions within SHIELD.

If you’re also responsible for maintaining the Business Continuity Program in your organization, you have added responsibilities! In addition to maintaining the plan so it is ready in the event of an incident, you’re also responsible for making sure everyone else can access the plan. Let the SHIELD Wizard take some of the load and step your teams through mundane things (like resetting their password).

The SHIELD Wizard is your Business Continuity Planning (BCP) assistant and it's available 24/7 to make sure you (and your teams) complete tasks with the least amount of uncertainty possible. If you are building/updating your plan and want to know how to upload your personnel data, just follow the Wizard. Simply click on the blue question mark in the corner, select “Uploading Personnel to the Personnel Table” and follow the prompts. Before you know it, your personnel table is up-to-date and you didn't have to watch any videos or read a manual! The Wizard has stepped you through the process and your task is done in seconds!

For the read only user…

The Wizard knows your Read Only users won’t be updating personnel, so it presents them with a list of functions they need most often:

• Changing your password
• Navigating around Shield

For the administrator… 

The Wizard knows the administrator uses SHIELD more frequently and requires more advanced functionality. As a result, the Wizard presents the Administrator with a list of more robust functions:

• Changing your Password
• Navigating around Shield
• Editing Plan Markup
• Uploading Personnel to the Personnel Table
• Building Planning and Recovery Teams
• Granting User Access to Shield

The Wizard jumps to attention when a user logs in to SHIELD - you don’t have to go looking for it. If you’ve dismissed the Wizard, it’s always available in the lower right-hand corner in case you need it - just click on the blue question mark, select the function you are trying to complete, and the Wizard will quickly step you through the process making you a more efficient Planner, able to return to your other duties.

The SHIELD Wizard is just another reason KingsBridge SHIELD is the easiest-to-use BCP software available.