Welcome to the first in our three-part series on business continuity planning headaches and how you can use the KingsBridge SHIELD solution to resolve them. Today “BCP plan access” is the focus. Making sure those that need it have it, while also ensuring that access to sensitive information remains restricted.
BCP Headache – #1 Keeping current copies of the plan in the hands of those that need it.
Access to a business continuity plan is critical when disaster strikes. To ensure this, many companies periodically print and distribute their plans to their recovery team members. A wide plan distribution is great to make sure everyone has the information they need. There is risk however, when old copies of the plans remain in circulation.
SHIELD’s web-based solution eliminates the risk of those old, stale copies floating around while ensuring that users have access to the latest and greatest plan information. All plan changes are immediately reflected in the plan for all users with access to view them. No need to print and distribute.
BCP Headache – #2 Access to electronic plans when there is no internet.
BCP editing and distribution is a breeze when electronic copies of your BCP are stored centrally. However, what happens if, during a disaster, your server room is destroyed or your internet connection is lost? How will you access your plan if you can’t get to an internet connection?
SHIELD has you covered with iOS and Android mobile apps that download a local copy of your plan to your mobile device. If you don’t have an internet connection or cell service, no problem. The SHIELD app has you protected. With a local copy of your plan in the palm of your hand, all the plan details and attached documents are available to you. Now you can get your business back up and running, perhaps starting with restoring your internet connection!
BCP Headache – #3 Keeping sensitive information secure.
Sharing the plan widely to make sure everyone has access to it is great in principle. The challenge comes when there is sensitive information in the plan that some people just shouldn’t see. Paper documents with sensitive information on them are a major security risk. There is even greater risk when documents are stored in the trunk of a manager’s vehicle or, a home filing cabinet.
SHIELD’s team-based permissions grant access to just the parts of the plan that are relevant to the team the user is on. You can be confident that members of the Facilities team are not seeing important payroll information or that your Board of Director’s contact information isn’t being viewed by your Sales team.
BCP Headache – #4 Giving auditors and senior management the access they need.
Restricted access is great for the recovery teams in an organization. However, there are always a handful of people that want/need to see EVERYTHING. Senior management may want to see the full plan so they can sign off on the content. You may also have auditors that need to see the whole plan to verify that you’re meeting their requirements.
To meet these special needs, SHIELD has an auditor level of access that allows users to see all content for all teams in the plan but does not permit them to edit anything. Auditors and senior management can see what they need without the concern that they will change something they shouldn’t. Of course, for a select few, there is also Administrator access. This role full access to read all sections of the plan, make changes to the content, and grant and revoke access.
KingsBridgeBCP offers businesses of all sizes BCP Software Solutions and industry know how based on best practices. We help build, exercise, and maintain Business Continuity Plans. Our services and software packages are customized to meet the wide range of our customers’ needs, ensuring we deliver the best value in every project. To learn more click here or check out our Services.