At KingsBridge we recognize that, while we use SHIELD every day, you often have other competing priorities.  When you do have a chance to log in, you might need a couple of minutes to refresh your memory as to where to find everything.

If you’re also responsible for maintaining the business continuity program in your organization you have even more responsibilities.  Not only do you have to maintain the plan but you’re also responsible for making sure everyone else can access the plan and know where to find what they need, when they need it.

SHIELD is now equipped with an interactive wizard that helps orient you, and your recovery team members, to the plan.  These tutorials guide the user through a number of SHIELD’s features while allowing you to make edits to your plan, at the same time.

 

For the read only user…

There is a set of tutorials for the read-only user who simply needs to view their plan or change their password.  With these simple tutorials, recovery team members can quickly re-orient themselves to SHIELD so no repeat training sessions are required.

 

For the administrator… 

The Wizard walks the administrator through more advanced functionality.  These tutorials aren’t just pop-up videos.  When you follow the directions the Wizard provides, you’re actually building your plan at the same time!

The wizard currently includes the following tutorials with more planned for the future:

  • Changing your password
  • Navigating Around SHIELD
  • Editing Plan Markup
  • Uploading Personnel to the Personnel Table
  • Building Planning and Recovery Teams
  • Granting User Access to SHIELD

The wizard comes to life the first time a user logs-in.  It’s is also accessible from any screen in SHIELD, allowing easy access for the user without having to leave their plan.

 

About KingsBridge

KingsBridgeBCP offers businesses of all sizes BCP Software Solutions and industry know how based on best practices. We help build, exercise, and maintain Business Continuity Plans. Our services and software packages are customized to meet the wide range of our customers’ needs, ensuring we deliver the best value in every project. To learn more click here or check out our Services.

 

 

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